Privacy. Earshot

This policy is a draft pending legal review. Bracketed placeholders (legal entity, subprocessors, launch date) will be finalised before launch.

Earshot is built by [LEGAL ENTITY / SOLE TRADER NAME, ABN XX XXX XXX XXX] ("we", "us"), based in Australia. This policy covers the Earshot desktop app, the Earshot Plus service, and tryearshot.app. The short version: the app is local-first, we store as little as possible, and we never sell data or train models on your content.

The desktop app (self-hosted)

Recordings, transcripts, notes and settings are stored only on your device. If you self-host, the app sends audio and text directly to the AI providers you configure, under your accounts and their terms. We receive nothing, no telemetry, no analytics, no crash reports.

Earshot Plus

When you subscribe, we process:

Account data, your email address, a password hash, and the names of devices you link. Kept while your account exists.
Meeting audio and text, transiently, audio you transcribe and text for notes/answers passes through our servers to our AI providers and is discarded after the response is returned. It is not written to disk, logged, or retained. When Earshot Cloud sync launches, synced content will be stored encrypted and deletable by you at any time; we'll update this policy first.
Usage metadata, minutes transcribed and request counts per month, to enforce the fair-use cap and run the service. Retained as monthly totals.

Subprocessors

Paddle (merchant of record), handles checkout, payment details, tax and invoicing. We never see your card number.
[Groq / Deepgram], transcribes Plus audio under API terms that prohibit training on your data.
[Anthropic], generates Plus notes and answers under the same restriction.
[Railway / Fly.io], hosts our servers.
[Plausible], cookieless, anonymous website analytics (if enabled).

What we never do

We don't sell personal information, don't run ads, don't use your content to train models, and don't read your meetings.

Your rights

Email hello@tryearshot.app to access or delete your account data, deletion completes within 30 days. Australian users: we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. EU/UK users: our lawful basis is contract performance; you may also complain to your local authority.

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